Terms And Conditions
Should you or any member of your party need to cancel your chosen break once it has been confirmed, the party leader must immediately advise the hotel. If the hotel receive notice 14 dayss or less before the date your break is due to commence, then you will be required to pay 100% of the cost of the accommodation. Please note that all deposits paid are non-refundable.
A Word of caution
To prevent any potential loss due to cancellations we do stress the importance of taking out travel insurance to protect yourself.
Depending on the reason for cancellation, it is sometimes possible to reclaim these cancellation charges (less any applicable excess) under the terms of certain insurance policies. If you have purchased such an insurance policy and this applies to you, claims must be made directly to the insurance company concerned.
No Show Charges
All bookings are guaranteed by a credit card and late arrival. Failure to arrive will result in a no show charge being charged to your credit card up to the rack rate of the room booked i.e any shortfall in group numbers will be charged full rack rate for the stay, if the hotel is not notified with more than 14 days notice as this will fall within the cancellation period
What if you have to cancel?
In the event you cancel your booking inside the cancellation period we will attempt to fill your room If your room cannot be filled, the hotel will debit your card with the cost of your stay less any nights your room has been filled.
What does the term "cancellation policy" mean?
This refers to the time limit in advance of arrival, before which you are entitled to cancel your booking without incurring a charge. In other words the hotel has a cancellation policy of 14 days prior to arrival. If you cancel prior to this time, then you will not incur a charge. However if you cancel less than 14 days prior to arrival, then a charge will be incurred
Unfortunately due to the governments smoking ban we are a fully non-smoking hotel and this includes all bedrooms as well as the bar, dining room and hallways. We have been fitted with the latest fire and smoke alarm system for yours and other guests' safety.